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Your personal support for distance learning

Study Coaches of FHM Online University

As study coaches, we provide you with individualized, personal, and reliable support throughout your entire distance learning program. Whether you need help organizing your daily study routine, developing effective learning strategies, or overcoming personal challenges you encounter along the way—we’re here for you.

Our goal is to take the pressure off you so you can focus on what matters most: your academic success. We’re available at any time through various contact channels and are there to support you exactly when you need us.

During my studies

We can help you with these topics

As part of our onboarding process, our Study Coaches will help you quickly and confidently navigate your daily digital academic life. During the interactive orientation sessions, where you’ll receive all the important information about your academic program, the virtual campus, and the university’s structure, you’ll get to know us personally. Together, we’ll lay the groundwork for a successful start—in a personal, clear, and collaborative way.

Distance learning should fit your life—not the other way around. That’s why our study coaches are here to help you balance your studies, career, and personal life.

Whether you work shifts, have family obligations, or find yourself in a unique life situation—together, we’ll find solutions that work for you. We’re also here to advise you on issues such as taking a break from your studies due to pregnancy, illness, or other personal challenges.

With understanding, flexibility, and personalized planning, we’ll help you successfully continue your studies despite any obstacles—at your own pace and with your goals in mind.

Our Study Coaches provide personalized guidance on career changes, the recognition of prior learning, or returning to your studies after a leave of absence. Together, we’ll explore how to best tailor your academic path to your life situation—in a flexible, realistic, and solution-oriented way.

Whether you’re returning after a break or starting fresh with prior experience, we’ll help you find (or rediscover) your path to higher education—step by step and with a clear plan.

Graduating marks the end of one important chapter—and the beginning of a new one. To ensure you’re well-prepared for life after your distance learning program, we’re here to support you through this transition.

Whether you’re considering a master’s program, looking to change career paths, or have questions about your next steps: Our Study Coaches will provide personalized guidance and offer valuable insights to help you plan for your future.

So that you can focus entirely on your studies, FHM takes care of all the administrative details. If you have any questions or aren’t sure where to find information, feel free to contact our Study Coaches. They serve as the link to all of FHM’s internal departments and will guide you to the answer you’re looking for.

Sometimes you just need a little push from the outside, professional guidance in challenging situations, or simply someone to listen. The Study Coaches will help in any way they can and, if necessary, work with you to find professional counseling services.

To ensure you successfully complete your degree, the Study Coaches are also available to offer guidance during the final phase: Through workshops on organizing and planning the final phase and on the writing process, we’ll support you through the final stretch of your studies.

Get in touch with us!

Your Study Coaches

Lars Trapp B.A.

Study-Coach Online-University (business, technology, media)
+49 521 96655119

Maxi Sander M.A.

Study-Coach Online-University (Education & Social Services)
+49 52196655045

Victoria Wächtler M.Ed.

Study-Coach Online-University (pedagogy, social studies, psychology, health)
+49 521 96655241

Sonja Intveen M.A.

Organizational Director Online & Distance Education
+49 521 96655278

We'll answer your questions

FAQ

No, the Study Coaches service is completely free for you. Personal support is an integral part of your distance learning program at FHM Online University—with no hidden fees.

In addition to the study coaches, you can also reach out to other key contacts:

  • Study Group Advisor
  • They guide your study group much like a homeroom teacher, coordinate the course of study, and serve as the first point of contact for questions from your study group. Each trimester, you’ll have the opportunity to meet with your study group advisor during a group session to discuss challenges related to your current academic situation.
     
  • Subject Instructors
  • Instructors are available in every study module to answer subject-specific questions and provide content support. They guide you through the self-study phase and prepare you optimally for the module exam.

In addition, the central departments of the FHM are available to answer your questions:

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